FAQs

Duly filled Customer Application Form (CAF) along with the following documents:

• Self-attested Photograph
• Self-attested Proof of Identity
• Self-attested Proof of Address

You can change your tariff plan by contacting us at +91 971 144 3333 or by writing to us at support@comway.in or help@@comway.in.

"Yes, you can. Just put a request for shifting the broadband service to another location by writing to us at support@comway.in If we service the new location, our team will register your request for shift.,

You can make online bill payment via credit card/debit card/Net banking by logging into your account at the Quick Pay section of the website.

• Check whether the wireless router is on/off.
• Check whether WAN LED (Internet or Globe LED) is blinking or not, if not then re-insert the Ethernet cable at WAN port. If still no LED then please call our customer care.
• If WAN LED is there and internet is not working then power of the router for 5-10 minutes and then restart it